Specialist lender introduces deterrent against fraud 

Case Study3rd Jun 2020

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Our Client 

A specialist lender and savings bank offering products to SME’s, homeowners, landlords and individuals. 

Our Approach 

  • Implemented an effective whistleblowing process as per FCA guidelines 
  • Supported our client’s employees through the process of reporting their concerns, ensuring where possible that contact is maintained with the whistleblower from investigation through to resolution 
  • Provided the client with instant escalation of alerts received so the company could quickly take action 
  • Provided regular management information reports providing whistleblowing trend analysis 

The Outcome

  • The business now has a further deterrent against fraud, financial misconduct and bribery 
  • All services complies with relevant whistleblowing and FCA legislation  
  • There is now a completely confidential, effective and convenient process for all staff to encourage employees to speak up when they become aware of wrongdoing 
  • There is training resources for all staff on whistleblowing, fraud and bribery to encourage all staff to speak up when they become aware of unethical behaviour 

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