Specialist lender introduces deterrent against fraud
Case Study3rd Jun 2020
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Our Client
A specialist lender and savings bank offering products to SME’s, homeowners, landlords and individuals.
Our Approach
- Implemented an effective whistleblowing process as per FCA guidelines
- Supported our client’s employees through the process of reporting their concerns, ensuring where possible that contact is maintained with the whistleblower from investigation through to resolution
- Provided the client with instant escalation of alerts received so the company could quickly take action
- Provided regular management information reports providing whistleblowing trend analysis
The Outcome
- The business now has a further deterrent against fraud, financial misconduct and bribery
- All services complies with relevant whistleblowing and FCA legislation
- There is now a completely confidential, effective and convenient process for all staff to encourage employees to speak up when they become aware of wrongdoing
- There is training resources for all staff on whistleblowing, fraud and bribery to encourage all staff to speak up when they become aware of unethical behaviour
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