Who I help

Corporates. SMEs. Importers. Exporters. Manufacturers. Distributors.

How I help

Customs compliance & advice. Classifications. Valuations. Origin queries.

Sectors/Support

Energy

“Turning Customs Complexities into Clear Solutions.”

As a Customs Consultant based in our Aberdeen office, Laura Wishart helps businesses navigate the fast-moving world of international trade with clarity and confidence. With over a decade of operational experience, she specialises in turning complex customs legislation into practical, workable processes that keep goods moving smoothly across borders. Her focus is on offering solutions that reduce risk, minimise disruption and support businesses in achieving efficient, compliant, and cost-effective trade. Known for her approachable style and ability to cut through technical detail, Laura works closely with her clients to simplify challenges, strengthen internal controls, and uncover opportunities that might otherwise go unnoticed.

Relationships Built on Honest Advice

“I believe strong client relationships start with straightforward, transparent communication. My goal is always to ensure my clients feel comfortable coming to me with any customs question, big or small. I’ll always give honest, up-to-date advice, and if I don’t immediately know the answer, I’ll find it by reaching out to the right experts, making sure the guidance is accurate. That’s just one of the reasons I was drawn to AAB – our clients know we’re on their side, and they feel that from the first conversation.”

A human first approach

“I’m approachable, positive and always willing to learn. I care a lot about supporting others, whether that’s colleagues or clients, and I balance professionalism with a genuine, human approach. This helps me build trust quickly and create strong, meaningful relationships across all levels of a business. Technical expertise matters, but I believe attitude and authenticity matter just as much.”

Helping Clients Trade With Confidence

“With over 10 years’ operational experience behind me, I understand both the technical requirements and the real-world pressures businesses face. This balance allows me to bridge the gap between legislation and practical application. I love it when I can help clients feel confident, not overwhelmed, by compliance, especially when global trade requirements are shifting so quickly. My job is to bring clarity, structure, and calm to an area that often feels anything but.”

A different perspective on customs

“One of the biggest lessons I’ve learned is that HMRC shouldn’t be viewed with fear. Compliance is far more effective, and far less stressful, when approached with confidence and strong internal processes. By breaking down regulatory jargon and building clear procedures, I help my clients see HMRC as a resource designed to guide and protect, not intimidate. That mindset shift is powerful, and it changes how businesses view their entire trade function.”

Simplifying Customs

“A common misconception is that customs is just red tape. I see it very differently. When handled properly, customs processes are the backbone of smooth trade. They open doors, reduce delays, uncover efficiencies and allow businesses to reach new markets with confidence. My role is to make sure clients see and experience that potential in their own operations.”

Cutting Through the Noise

“I’m a people person at heart, and the most satisfying part of my role is helping clients cut through the legislative noise so they can focus on what truly matters to them. When I see the relief on a client’s face after simplifying a complex issue, or when they realise how much cost or risk they can avoid with a few key changes, that’s when I know I’m making a difference.”

Keeping goods moving

“No two weeks look the same in customs, but the purpose behind my work is always the same – making international trade as smooth and stress-free as possible for my clients. I help them navigate classification, valuation and origin queries, translate technical legislation into clear actionable steps, and identify opportunities to save where possible. Whether I’m reviewing processes, troubleshooting a problem shipment, or advising on regulatory changes, my focus is always on keeping goods moving and reducing risk for my clients.”

Part of a Team That Never Stands Still

“One of the things I value most about AAB is the calibre of the people I get to work alongside. The customs team is filled with knowledgeable, talented colleagues, including those with ex-HMRC experience, and I find that I’m learning something new every day. Being part of a business committed to growth, innovation, and excellence is incredibly rewarding, and I’m excited to grow within such a supportive environment.”

Looking Ahead

“I’m excited about the future of customs, especially as new technologies and AI continue to evolve. For me, it’s all about using these tools to make processes easier and more efficient, not more complicated. I’m constantly looking to develop my knowledge, expand my expertise and find smarter ways to help clients stay compliant, confident and ready for whatever comes next.”