Laura
O'Hagan

WHO I HELP

Sole traders. Individuals. Limited companies. Owner-managed businesses. Large corporations. Family businesses. SMEs.

HOW I HELP

Management accounts preparation. Financial reporting. Tax planning and compliance.

“I’M DRIVEN TO SEE MY CLIENTS SUCCEED”

Laura O’Hagan is an Assistant Manager in our Business Advisory team. Based in our Newry office, she helps her clients remain compliant when achieving business success. It’s the detail-orientated approach to assignments that helps her spot opportunities for clients in places they might not have expected to find them.

In her role, Laura works closely with colleagues in Audit, Tax and Corporate Finance to provide tailored solutions to her clients, appreciating that success is a team effort. Achieving her CIA qualification, she is responsible for completing management accounts and creating and analysing financial reports, among other responsibilities.

COLLABORATION HELPS SHAPE SUCCESSFUL RELATIONSHIPS

“The most important aspects to building successful relationships, especially in our industry, are trust, communication, and collaboration. Our work is centred around our clients, so nurturing strong relationships is key to success. I like to keep an honest and open line of communication with my clients, keeping them informed every step of the way on their journey with AAB.

Besides communication, collaboration is very important in my relationships, which challenges the perception that accountancy is a solo effort. I enjoy collaborating with my clients and colleagues and recognise that success is rarely achieved on your own – nobody knows it all. Knowing a successful outcome has been achieved together makes the reward all the more satisfying, and it’s great to be able to celebrate this success together.”

PASSIONATE ABOUT CLIENTS SUCCESS

“I love when clients tell me that they feel like I’m part of their team because I don’t want to just be an external person there to help, I want my support to feel like an integrated part of their business. When we have that relationship clients know they aren’t just a number for me, I am genuinely passionate about seeing them succeed so when they can see that it’s highly rewarding.”

CLIENTS FIRST AND FOREMOST

“For me, it’s not just about meeting the needs of my clients, I always strive to exceed their expectations. The trust and responsibility I have in my role is not something I take lightly, I know that clients are placing their trust in me to accurately report and provide compliant solutions. As such, it’s important that I pay attention to every detail, no matter how small because as they say it’s all about the details. If there’s something that hasn’t been spotted before that could affect their compliance I want to ensure the client is aware of the impact that could have. My commitment to always putting my client’s financial well-being first and foremost drives me to continue to develop myself professionally and personally.

LEARNING FROM ONE ANOTHER

“What you put into things, you get out of them and that couldn’t be truer when it comes to how I approach my assignments and nurture relationships. I’m a firm believer that you never stop learning and feel fortunate to have colleagues who share their expertise and experiences with me. This type of culture enables me to continually learn and adapt my approach so my clients can rest assured that the advice I give is always as up-to-date as possible. With constantly changing tax legislation it’s important to always look at challenges through a positive lens and spot opportunities in any setbacks.”

VALUE CAN BE FOUND IN THE NUMBERS

“One perception that I disagree with in our industry is that accountants are there to simply ‘tick a box’ for you – if we’re doing our job right, we do so much more than this. We take the numbers and improve people’s businesses to achieve success, spotting opportunities for clients to grow. There are no ticking box exercises at AAB, and that’s a value I can honestly say is shared Group-wide which feels rare in this day and age.”

EMBRACING TECHNOLOGY

“To me, technology provides opportunities for advisors to provide more efficient service to clients, especially when analysing data. When it comes to how we communicate with clients, technology allows us to keep in more regular contact which I really value. I do appreciate and always make a point to have face-to-face time with clients in person, as it helps build on the relationship we’ve worked hard to develop.”