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A Candid Conversation on the Future of Family Businesses
AAB / Our Team / Belmin Hadzic
LinkedIn
Private individuals. Business owners. Families.
Client experience. Financial planning. Organisational management.
Based in the London Gatwick office, Belmin is a dedicated Client Support Administrator at AAB Wealth, where he plays a vital role in ensuring clients receive an exceptional level of service and support. His day-to-day responsibilities include preparing review reports, assisting with trades, gathering and analysing data, and ensuring all administrative processes run smoothly behind the scenes. With a background in pensions and client services, Belmin brings both technical knowledge and a human touch to his work.
From previous employment, Belmin witnessed first-hand the importance of planning for the future and the peace of mind that comes with financial security. This experience inspired him to pursue a career in financial services – driven by the desire to help clients feel confident, understood, and well looked after at every stage of their journey.
“I’ve always believed that transparency is the foundation of any successful client relationship. Clients deserve to know exactly what to expect – from fees to timelines and I make it a priority to ensure that communication is always clear, honest and respectful.
For me, being approachable is just as important as being accurate. Whether I’m helping someone with technical queries, arranging a meeting, or preparing key documentation, I aim to create a friendly, professional atmosphere where clients feel genuinely supported. I understand that financial planning is deeply personal, and my role is to make that process feel seamless and reassuring.”
“My greatest strengths lie in analytical thinking, attention to detail, communication and a genuine commitment to excellence. Every task, no matter how small, is an opportunity to make a difference for our clients. I’ve learnt that administration isn’t just about ticking boxes; it’s about creating order, clarity and confidence in the client journey. For example, it is crucial that no matter how small the detail is, it can have significant implications, so I always bring that same focus into every aspect of my work at AAB Wealth.”
“Earlier in my school years, I believed speed was the best measure of productivity. Over time, I’ve learned that quality always comes first. Now, I focus on working methodically, prioritising effectively, and maintaining consistency across every client case. That shift in mindset has helped me deliver higher standards of work, ensuring clients receive the accuracy and care they deserve.”
“An example of a client that truly shaped how I approach client service was with complex pension queries; they told me I had ‘restored their faith in the company’s administration.” That comment reinforced everything I believe in: when you listen, communicate clearly, and follow through on your promises, you earn real trust.”
“Joining AAB Wealth has been a fantastic experience. I’m surrounded by incredibly knowledgeable and supportive colleagues, people who genuinely care about clients and each other. Their approach to teamwork, professionalism, and innovation motivates me daily to bring my best self to work.
I’m proud to contribute to a culture that values integrity, growth, and genuine client care. It’s exciting to be part of a team where everyone is dedicated to making a tangible difference in people’s lives.”
“I’m passionate about developing my skills and deepening my understanding of financial planning. With my technical background and appreciation for innovation, I’ve already taken initiative in using the 4Admin AI tool to improve efficiency and streamline processes.
Looking ahead, I aim to pursue formal education in financial planning. Working with talented advisers and administrators at AAB Wealth has shown me how impactful financial guidance can be, and I want to grow into a role where I can contribute even more directly to helping clients achieve their goals.”