CHLOE GLENNIE

A change that clicked

My career didn’t start in tax. I studied Law at university, but alongside that, I worked part-time in an internal finance team.

By the end of my degree, it was clear where my interests really were. I enjoyed finance far more, and with a bit of encouragement along the way, I made the switch. It’s a decision I’ve never regretted.

Finding answers, wherever they are

“I work mainly with large corporates, particularly in sectors like oil and gas and renewable energy. These businesses often operate across borders, which brings added complexity. My role is to help simplify that, making sure they stay compliant while understanding the impact of their decisions.

I’m used to dealing with questions that span multiple countries, each with its own rules and requirements. That means I’ve become very good at tracking down the right answers, quickly and accurately.

Whether it’s working through technical detail or liaising with international partners, I focus on giving clients clear, reliable information they can act on.”

Taking time to come to the right answer

“One of the biggest challenges I’ve faced is handling urgent, complex client queries, especially when the advice could directly impact someone’s remuneration. That level of responsibility isn’t something you take lightly.

What I’ve learned is the importance of stepping back, assessing the full picture, and not rushing to an answer. It’s better to be clear about what we know, what we don’t, and provide initial guidance while we work through the details properly.”

Building real connections

“For me, strong relationships start with a conversation. Whether it’s face-to-face or virtual, taking the time to connect properly makes a huge difference.

Putting a face to a name helps build trust early and creates a more open, collaborative working relationship.”

Putting in time and effort to build trust.

“One relationship that stands out came from really listening to a client’s frustrations. I worked with them to shape a solution that met their needs, then made sure it was implemented smoothly behind the scenes. That combination of listening, delivering, and following through helped build trust. Once that was in place, the relationship became much stronger.

One of the most satisfying parts of my role is taking a complex issue and turning it into something clear and manageable. When a client comes to me with a challenge, and I can go back with a well-thought-out solution, along with practical steps to move forward, that’s when I know I’ve added real value and really helped to strengthen the relationship.”

Growing Together

“What stands out to me at AAB is the opportunity to grow, both personally and as part of a team.

I enjoy developing my own skills, but just as importantly, I value helping junior team members grow in their careers. Supporting others is a big part of what makes the role rewarding.”

A welcome return

“One of the best compliments I’ve received was from a client who said it was great to have me back working with them after some time away.

That meant a lot. It showed the relationship we’d built had real value, and that I’d made a positive impact.”

Keeping Up with Change

“Working across multiple countries means dealing with constantly changing laws and regulations. What works one year might not apply the next.

I stay on top of these changes so I can provide accurate, up-to-date advice and help clients stay compliant without unnecessary stress.”