Whistleblowing Services

AAB specialises in providing businesses with effective whistleblowing software & services within a safe, secure, and supportive environment that encourages whistleblowers to speak up and be heard. Our goal is to set the standard in whistleblowing by consistently:

• Listening: listening without bias and encouraging whistleblowers to speak up and be heard
• Supporting: supporting whistleblowers with empathy and understanding
• Responding: our confidential reporting channels are manned 24/7 and 365 days a year to ensure we respond immediately to all concerns

Implementing our whistleblowing service can help your business:

• Identify, prevent and deter unethical behaviour in the workplace
• Promote a culture of honesty and transparency across your workforce and beyond
• Provide a safe and supportive environment for employees to raise concerns
• Provide a robust and secure case management platform to effectively manage concerns across your organisation
• Demonstrate your commitment to ethical business practice and professional standards
• Ensure your compliance with relevant legislation such as the UK Bribery Act 2010, Modern Slavery Act 2015 and the Criminal Finances Act 2017
• Enhance risk management across your organisation
• Helping your business comply with relevant regulatory compliance across your service industry

With our extensive expertise in workplace investigations and criminal law, we are ideally positioned to offer an independent, professional, and thorough investigative service to promptly address suspected instances of fraud, focusing on asset identification and recovery. Additionally, we provide in-house Fraud Training to increase awareness of the internal fraud threat to your business.

PREVENTION

• Assisting businesses with counter-fraud strategy to enhance corporate governance
• Assisting businesses with compliance with anti-bribery legislation
• Provision of anti-fraud awareness training for staff, senior managers and directors

DETECTION

• Undertaking prompt, comprehensive and effective fact-finding investigations
• Securing evidence
• Undertake fraud risk assessments and implement safeguards and anti-fraud controls

DETERRENCE

• Liaising with law enforcement/prosecution enforcement agencies
• Asset identification and recovery
• Bringing fraudsters to the full force of the law

• Background in complex investigations from various sectors
• Specialised call handlers are professionally trained, qualified and experienced
• Provision of a flexible and comprehensive reporting service platform
• Reporting through a reliable, secure and dedicated case management system
• Compliance with global whistleblowing laws
• Provision of intelligent telecommunication solutions
• Services powered by the largest, most accomplished, experienced and professional linguist team in the world
• Compliant with EU data protection laws and other applicable data protection laws & regulations
• Web servers and online case management systems are certified to the internationally accepted global information security management system standard ISO 27001

How Whistleblowing Works

• Your employees (including associated third parties) can report concerns 24 hours a day, 7 days a week, 365 days a year by phone, web report, application or via email.
• All calls made to AAB are free to the caller (if geographically possible).
• All calls and reports are dealt with by our experienced team of trained call handlers.
• All reports are sent directly to a nominated Authorised Receiver of Information within the employer organisation. This will usually be senior representatives of your organisation who are able to take appropriate investigative action.
• Where the caller is a non-English speaker, we will bring a translator onto the call. We have access to translation services in 200 different languages.
• We provide a range of marketing materials to assist in communication of the whistleblowing services to your workforce.
• We will provide you with management statistical reports providing in-depth whistleblowing trend analysis.
• Call handling can be tailored to specific client and country requirements.
• We provide a secure and robust case management system.
• Clients pay an annual fee for the service which is based on the number of employees, countries operated in, type of industry, languages spoken, promotional materials required and assistance with implementation required. Our fee quotations are all-encompassing – we do not charge extras for call charges or translation services.