Natasha
Scott

WHO I HELP

Owner-Managed businesses. SMEs. Sole Traders. Partnerships. Limited Companies.

HOW I HELP

Preparation of statutory accounts. VAT returns. Bookkeeping services. Management accounts. Corporation tax. Compliance.

SECTORS/SUPPORT

Business services. Property & Construction. Retail, Leisure & Hospitality. Food & Drink. Not for profit.

“IT’S FANTASTIC WHEN A BUSINESS OWNER HAS MORE PERSONAL TIME BECAUSE OF OUR HELP.”

Based in Stirling, Natasha Scott is a Manager in our Business Services team. She is involved in providing clients services such as the preparation of statutory accounts, VAT returns, and corporation tax, as well as generally ensuring that they are compliant. She ensures all these services are completed thoroughly and on time to meet filing and business deadlines.

Natasha also sees that any issues that may arise are dealt with promptly. She advises clients on any queries they may have or any improvements that could be made to increase the efficiency of their systems.

Approachable and friendly, Natasha also helps to train and mentor more junior members of staff, supporting them in progressing their careers and growing their confidence.

CLIENTS TRUST THAT WE CAN HELP THEM

“An ideal client relationship is, for me, when the client is keen to get in touch to discuss any business or other matters trusting you will help them. It’s really important for the client to know that we are here to help them and that they can trust that we will always work hard to give them the best advice.”

FRIENDLY & PROFESSIONAL

“Clients expect a professional, friendly service they can rely on. They expect someone they are not afraid to pick the phone up to and chat to, and someone they can rely on to meet deadlines and help with any improvements that could be made to make life easier for everyone.”

SEEING THE DIFFERENCE WE MAKE

“I find that the most satisfying area of my work is building relationships and seeing the work being done making a difference to a business. It’s great when a business owner has more personal time or can do something more efficiently thanks to something we have helped with.”

KEEPING UP TO DATE WITH TECHNOLOGY DEVELOPMENTS

“I won’t necessarily just accept things as they are because that’s how they’ve always been done – I’m always looking for ways to improve. There are developments in rules and technology that can make our work vary year on year and we need to be proactive rather than reactive.”

A PRAGMATIC APPROACH

“When it comes to methods of communication, I think this has to be on a case-by-case, sensible, pragmatic approach. Advances in technology are amazing and make a lot of people’s lives a lot easier – however, it’s still important to have human, personal relationships. It’s important to ensure tasks are carried out efficiently using technology where possible but nothing can beat an old-fashioned conversation at times.”

KEEPING SIGHT OF THE WHOLE PICTURE

“Deadlines and the general timing of information sharing can be a challenge. It’s harder to give the best advice to clients and staff when we are working to deadlines, so we always try to be proactive and keep in touch to ensure we have the most time possible. Even with tight deadlines there should always be time to have a conversation to make sure we have the full picture.”

SO MANY SERVICES UNDER ONE ROOF

“It’s very important to me to build relationships both within and outside of the company. In professional relationships, I think it’s fundamental that there is trust and respect, and an understanding that we are all ultimately working to one goal, whether that be internal or external. We all want what’s best for the firm and our clients and it’s great to be able to work across departments to provide this.

Clients find this cross-departmental collaboration effective in that they can get all of their business services dealt with under one roof. Just because I am not a specialist in one area doesn’t mean we as a business can’t help, which is a fantastic position to be in.”

BUILDING STRONG RELATIONSHIPS

“My greatest strength is building valuable relationships with both staff and clients. I feel it’s essential to trust and be able to speak to your colleagues or advisor to ensure you get the best possible outcome for yourself or your business. I always strive to help people as best as I can.”

BECOMING VALUABLE TO BUSINESSES

“Just as I was heading off on maternity leave, a client told me how much they would miss me but knew the handover would be smooth and looked forward to meeting the new team. It made me realise how valuable we had become to the business making me feel proud to do my job.”

ADDING VALUE

“Sometimes people think that our job is simply entering numbers into a spreadsheet all day, and don’t see the advisory added value side of things. It’s not always easy to do things retrospectively so it’s good to keep relationships with clients to help in advance where we can, and be proactive in avoiding issues rather than having to be reactive in dealing with them when they arise.”