Who I help
Owner-managed businesses. SMEs. Large corporates.
How I help
Providing an audit and assurance service that adds value, preparation of statutory accounts, going the extra mile to help clients to achieve their goals.
Industrial. Not-For-Profit. Business Services.
“There’s nothing better than learning about clients & how they work.”
Kirsten Lane is an Audit Assistant Manager based in our Leeds office. Kirsten helps a range of clients from owner-managed businesses to SMEs by providing an audit and assurance service that is easy and adds value.
Alongside providing high quality audit services Kirsten provides a variety of advisory services to clients.
Mutual trust and respect
“I believe that the best relationship with a client involves us getting on well from a personal level and one where we’re working together. When you have the kind of relationship where you know someone on a personal level there’s an element of mutual trust and respect. You naturally have open and honest communication as well. With that foundation working together and not just working for them comes naturally. We’re both working to agreed timescales, with the same goal in mind and with the success of the business at the heart of it all. This is something that I ensure with all my clients. It makes our working relationship strong which will always.”
Learning first hand about businesses
“I love getting to know my clients. Conducting audit fieldwork often means we’re working with a variety of clients across multiple industries and sectors. That’s one of my favourite aspects of my role I have conversations with a wide range of clients get to learn first hand about their businesses and have an opportunity to really add value for these clients.”
Deferring to clients needs
“Form me, the best way to carry out an audit is to defer to the needs and preferences of our clients. The good thing is that we’re able to offer a balanced approached that our clients are happy with. If our clients would prefer communication and the audit to be carried out onsite, we’re able to offer this. Similarly, if they would prefer all communication to be handled virtually and remotely then we would be able to have all communications this way we can offer this too. Being able to meet the individual needs of our clients not only ensures we’re delivering an accessible service it also helps to ensure we’re efficient”.
In the driving seat
“I joined the team as a graduate. Since joining I’ve been able to capitalise on great opportunities. What I love about Sagars is that I’m in charge of my career, there’s people to help and support me but I really am in the driving seat for my journey. That’s rare to be given so many opportunities but also to be able to plan what your career journey looks like for yourself I really appreciate that. Joining as a graduate also means that I can share experiences and knowledge with junior members of the team. I remember how I felt in their positions, and I remember the people who helped me. Being able to be part of developing their careers is so special to me. They know if they have any queries or need support, I’ll do my best to help them or find someone who is better placed to do so.”
Not just ticking boxes
“It’s important to me that my clients don’t just see their audit as something that just needs ‘ticked off’. Developing those strong relationships with clients is essential. Our audit service is geared towards providing the best support possible to our clients. It’s great when we can shed light on something they’re unsure of. Having 1000+ colleagues across the group means that there’s always someone to ask if I don’t know the answer. I think the knowledge sharing at AAB just adds to the value of working with us.”