Anna
Faulds-Robertson

WHO I HELP

Owner managed businesses. SMEs. Large corporations, including group entities with foreign subsidiaries.

HOW I HELP

Provide audit and assurance services to a variety of clients.  

SECTORS/SUPPORT

Manufacturing. Leisure, retail & hospitality. Energy. Public Sector.

“BEING PART OF AAB GIVES ME THE CONFIDENCE TO DELIVER ON A BIGGER STAGE.”

Anna Faulds-Robertson is a manager within our Audit team, responsible for delivering an efficient and well-planned audit service to our client portfolio in Glasgow. Additionally, Anna is also responsible for the training, development, encouragement, and support of the more junior members of the audit team.

Anna helps her clients by always being attentive and communicative. It’s important that the audit experience for her clients is transparent and runs smoothly, with no surprises.

BEING AVAILABLE FOR CLIENTS

“For me a good client relationship is one where there are good, open channels of communication. I pride myself on being friendly and approachable and I recognise the benefit of being available to ensure the prompt resolution of audit issues. I enjoy building relationships with clients and so am readily available should there be any questions or if my clients just need a chat about anything at all!”

COMMUNICATION & TRUST

“It’s not just about the audit, its also about building relationships and trust. A big part of this is being communicative and honest with clients. Ultimately, clients are looking for a robust audit delivered in an efficient way. Our experience across a diverse client base can also bring a value add to clients with improvements in process and controls.”

BUILDING POSITIVE WORKING RELATIONSHIPS

“Working with different clients in different sectors brings a great deal of variety which makes my job more interesting and rewarding. I enjoy working with clients over time, getting to know them and their business and building positive working relationships.

When it comes to working with colleagues, the most satisfying aspect is the amount of fun we have! We are in it together and its good to be surrounded by such a great team, who are always happy to lend a hand with their experience and expertise when its required. I also find it hugely rewarding to work with more junior members of the team, sharing my own knowledge and experience to enable them to grow and develop.”

LISTENING TO OTHER POINTS OF VIEW

“The nature of audit requires assertiveness and being able to communicate in an effective way, however, I also believe it is important to listen and understand where others are coming from where there are differing points of view, to ensure we can reach conclusions and outcomes that work for all parties.”

THE IMPORTANCE OF A PERSONAL TOUCH

“Tech is great, and in many ways helps with an efficient and time saving service, but nothing is more important than establishing trust and solid relationships with clients and for that you that personal touch that only comes from getting to know each other in a more hands-on way.”

INCREASING DEMANDS FOR QUALITY

“The greatest challenges in the sector are the increasing demands for quality and trust in the audit service delivery. This keeps us on our toes, and I welcome the challenge!”

PART OF A GROWING BUSINESS

“I am excited to be part of a rapidly growing business and all the organisation that brings. It creates an environment for me to develop not only my technical skills but also to develop as a manager and advance my career and personal development. Being part of AAB gives me the confidence to deliver on a bigger stage.”

DIVERSE CLIENTS MAKE THE JOB MORE INTERESTING

“That ‘Clients are our passion’ is the AAB Group value that sticks out for me, and it runs through the team. It’s what we do and the variety that clients bring is key to making my job all the more interesting. Communication and honesty are key and help build relationships with clients. I always try and go the extra mile to make sure the client experience is what it should be.”

STRIVING TO BE FRIENDLY & APPROACHABLE

“I’m highly conscientious but ultimately, I personally have an ethos of positivity, enthusiasm and fun which fits nicely with our values and building a good team spirit. I always strive to be friendly and approachable and help others wherever I can.”

THE GREATEST COMPLIMENT

“The greatest compliment that a client has paid me was that it was clear that getting to know them and working with them to build a relationship was important to me – it wasn’t just purely about the audit.”