Moira
Holmes

Who I help

Internal AAB team. Suppliers.

How I help

Running of payables and receivables. Internal support.

“Trust means the world to me.”

Moira Holmes is a Group Shared Services Manager based in our Glasgow office. 
Managing a team of over 20 professionals across Scotland and Ireland, she oversees 
the timely payment of suppliers and the collection of revenue from client invoices. Her 
role helps AAB to run efficiently and effectively. 
Moira and her team provide a vital service in support of AAB’s financial infrastructure. In 
her role, collaboration really is key as she needs to have strong relationships with our 
internal team across all levels and business units. As a manager, Moira supports the 
development of her team, ensuring that they have the necessary skills, knowledge and 
support to succeed in their roles. Seeing team members grow in confidence and step up 
into new opportunities is something that makes her proud.

BUILDING ON TRUST AND DELIVERING CONSISTENCY

“I’m a firm believer that the foundation of any successful relationship is trust. It’s about
being honest, especially when things go wrong and never overpromising. I believe
clients expect efficiency, accuracy and reliability and they want their work done on time
to a high standard. I take great pride in delivering exactly that, consistently. One of the
best compliments I’ve ever received was “If Moira is leading the project, I know it’s in
safe hands. That kind of trust means the world to me. It’s what I strive for in every piece
of work I do.”

Helping to add value

“Having the opportunity to learn about clients’ businesses, their challenges and their
ambitions is one of the most satisfying aspects of my role. I’m able to support them on
their journey and help them achieve their potential.
We are passionate about creating a growth focused environment where people feel
empowered to develop and progress. I will always champion my team and my goal as
their manager is to help them achieve their career goals. There’s nothing quite like
having a front row seat to their development and progression.”

We need to embrace transformation

“Change can be challenging but it also brings great opportunities. Staying open-minded,
focused and proactive will always find a way to make things work.
For instance, technological transformations have given us the ability to deliver services
with speed and precision, but there is no substitute for face-to-face. Clients and
internal relationships sit at the heart of everything we do. The tools are there to enhance
our work, but human interaction is really what drives our success.”

Bring structure to complexity

“A challenge that we often come across is managing complexity across multiple legal
entities. We’re constantly working to standardise processes and incorporate newly
acquired businesses into the same standard model. It’s not always easy, but I have a
structured mindset and a clear focus on the end goal.”

A bright future

“Working at AAB is an exciting chapter of my career. We’re in the middle of a
transformational journey, and I can’t wait to see what lies ahead. We are in a brilliant
position to scale even further and continue delivering outstanding service across the
group. I am full of positive energy and enthusiasm to support the long-term ambitions
of the firm.”

Collaboration is everything

“One value that I can see strongly across the business is collaboration. I’ve seen
firsthand how crucial clear and open communication is to the success of any growing
company. You can never over-communicate. I learnt early in my career that the sum of
two halves is greater than one – teamwork is more productive than working alone. When
people are connected, informed and aligned, the greater the success!”

Experience that makes a difference

“With several years in management consulting and over 20 years in finance shared
services, it has allowed me to assess problems from both a strategic and operational
lens. I’m very client focused, and I know what it takes to design and implement a
function that works in real time and for the future.”

We are more than just numbers

“I believe accountants are always perceived as being boring and obsessed with
numbers and yes, we are obsessed with numbers. However, the truth is, our role is full
of dynamic, creative and engaging people. There is so much variety in all we do, and no
two days are ever the same.”