whistleblowing

UK motor group introduce whistleblowing service

whistleblowing

Case Study9th Jun 2021

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Our Client 

A UK Motor retail group operating a nationwide chain of franchised motor dealerships offering sale, servicing, parts and body-shop facilities for new and used car and commercial vehicles. They had a need to introduce a whistleblowing service.  

Our Approach 

  • Implemented an effective whistleblowing process as per FCA guidelines, providing a further deterrent against fraud, financial misconduct and bribery 
  • Training for all staff on whistleblowing, fraud and bribery to encourage all staff to speak up when they become aware of unethical behaviour 
  • Supported our client’s employees through the process of reporting their concerns, ensuring where possible contact is maintained with the whistleblower from investigation through to resolution 
  • Provided the client with instant escalation of alerts received allowing the company to quickly take action 
  • Provided regular management information reports providing whistleblowing trend analysis  

The Outcome 

  • Adherence to FCA regulation for whistleblowing 
  • Complete confidentiality for all staff to encourage employees to speak up when they become aware of a wrongdoing 
  • Delivered an effective, flexible and convenient process to allow their employees to raise concerns 

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