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ESG Diligence: The Key To Sustainable M&A Transactions
AAB / Our Team / Rosie Tickner
LinkedIn
Meet the Payroll & Employment team
A variety of clients across different sectors.
Provide payroll services, support, and advice.
Global Employment Taxes and Corporate Benefits team.
Rosie Tickner is a Payroll Assistant Manager working from home. Rosie specialises in providing payroll services for her clients while also offering consistent support and assistance.
One part of her role that she loves is how different each day is. Working in such a large and varied team helping businesses in the UK and internationally helps Rosie to develop her knowledge and experience.
“In payroll we work closely with client’s month after month or even week after week. We work so closely with clients it’s important that they know we will always deliver a reliable service. That means delivering work on time working to the deadlines that we’ve set with the client and always trying to go above and beyond. “
“It’s important that we create strong relationships with the employees of our clients as much as the clients themselves. Payroll is an extremely emotive area and with that we always need to bear in mind the real individuals payroll successes but also errors can affect. When a client outsources payroll is not for it to be a separate entity. They want us to be an extension of their business they want us to know their business inside out, so we are best placed to continuously deliver the amazing service they expect from us.”
“I love problem solving. There’s no better feeling than a client coming to you with a problem and you being able to use your skills and expertise to solve the problem and come up with a solution. My background has mostly been in people management, so I really thrive on helping to develop people and creating working environments that are not only efficient but also hugely supportive”.
“I am never afraid to question an approach or process, to me, there’s nothing worse than the advice to ‘just look at what they did before’ sometimes the wheel most certainly does not need reinvented but sometimes asking a simple question challenging the why of it all can uncover a new way of working that either changes a clients or employees experience for the better.”
“I believe for payroll the key is balancing both technology and a hands-on approach. We add huge value to our client’s experience by utilising technology to make the process the most efficient and accurate it can be. However, without our individual specialisms and expertise we wouldn’t be able to add that amazing, personalised element to our service.”
“The importance AAB places on its people is amazing. We are always looking to add just as much value to each other’s day as we do for our clients. Something I personally place huge importance on is making sure everyone feels valued that they are getting the best out of the culture at AAB and that they feel supported and empowered to do their best work. However, I can help I will try.”
“I think every payroll professional has had this question before- don’t you just push a button’? We wish it was that simple!”